Thank you for choosing to fly with DAT. We hope you enjoyed your flight. Fortunately we rarely experience problems – but when it does happen, we try to solve the problem immediately on site.
Nevertheless there can be situations that cannot be solved by the personnel in place. Please find below information regarding luggage policy and regulations including how to proceed if the luggage is damaged or lost.
If you have any comments or complaints, we kindly ask you to send an email to complaints@dat.dk. Please state the day of travel, flight number or booking reference. We will respond to you as soon as possible.
Read more regarding your rights if your departure is delayed or cancelled. If your luggage is lost read about the regulations here or damaged read about the regulations here
